How to Cancel Equinox

If Equinox is making cancellation harder than sign-up, that likely violates the FTC's Negative Option Rule. Describe what happened below and get a free, ready-to-send letter.

Why this works

The FTC's "Click-to-Cancel" rule (16 CFR Part 425) requires that canceling a subscription be at least as easy as signing up for it — regardless of which company you're dealing with. If Equinox requires a phone call, an in-person visit, or a multi-step process to cancel something you signed up for online in minutes, that disparity is exactly what the rule targets.

What to do

  1. Try canceling through Equinox's normal online process first, and note exactly where it breaks down.
  2. Use the form above to generate a formal letter citing the FTC rule — free, no account needed.
  3. Send it to Equinox's customer support (email is usually easiest) and request written confirmation.
  4. If they don't respond within a reasonable time, you can also file a complaint directly with the FTC at reportfraud.ftc.gov.

FAQ

Is this legal advice? No — this tool generates a letter based on what you tell it and general FTC rules. Review it, fill in any placeholders, and confirm the facts before sending. See our Terms.

Does this cost anything? No, the letter generator is free.

Does FeesShield contact Equinox for me? No — you send the letter yourself. FeesShield only generates it.